Frequently Asked Questions - VIP Club

What is a Personal Concierge/ Personal Home Helper Service?

It is an easy way to find professionals, tradies and goods when you need them. You can spend long hours searching for goods and services or you can call Home Helper Personal Concierge Service every time you have a request. We will find the right service providers for your final decision.

This service is designed to make your life more comfortable and help you to have more rewarding experiences when you purchase local products and services (whether it is organising a tradie for your household; arranging a real estate agent to sell your house or helping to move; booking you a table at a restaurant or planning your next special event; or booking your car service or doctor’s appointment). All these and much more are available to all our VIP Club members for FREE and it is only a phone call away.

Who Can Use a Personal Concierge/ Home Helper Service?

All our Readers VIP Club Members can use these exclusive services. Our aim is to provide to our VIP Club members a Personal Concierge service when required.

To join our distinguished Home Helper magazine VIP Club simply:

  • Email us your request for VIP Club Membership entry form to : This email address is being protected from spambots. You need JavaScript enabled to view it. or
  • Call us on ph. 4154 7232 or
  • Click here to fill in the entry form online.

How Does It Work?

When you have a task to do or looking for a particular service, advise Home Helper’s Personal Concierge of your needs in that regard by any of the following options:

  • email: This email address is being protected from spambots. You need JavaScript enabled to view it. or
  • online: click here to submit a request or
  • phone: 4154 7232.

And you’ll be assigned with your own personal concierge who will be your single point of contact whenever you need us. Our service is designed to be flexible to your needs.

How Does the Personal Concierge/ Home Helper Service Benefit You?

  • You can spend long hours finding a solution to your everyday tasks by calling to various businesses or you can do it the easy way by calling to our local team who act as a single point of entry to a wide variety of qualified, insured and trustworthy products/ services providers.
  • We focus on relationship quality with you and the suppliers we arrange on your behalf, as well as reliability, efficiency and trust.
  • We follow up your appointments and welcome your feedback.

What tasks that we can help you with?

The types of things that we can help you with is almost unlimited! Below is just a sample list of the tasks we could help you with:

  • Finding and booking an appointment with a Doctor, Dentist, Vet, Accountant, Lawyer etc.
  • Quote sourcing and product/service research
  • Organising tradespeople
  • Organising travel and accommodation bookings
  • Organising grocery and gift shopping
  • Hiring cleaners
  • Organising deliveries
  • Ticket bookings
  • Restaurant bookings
  • Hiring a real estate agent
  • Organising property management
  • Planning your next special event
  • Organising your pet care whilst away
  • Book a dog groomer
  • Organising your relocation & moving
  • Arrange removalist, packing & unpacking
  • House hunting service
  • Book the car for a service
  • Organising a car sale/ purchase

end faq

Please keep in mind, if you have a task to do and you cannot find it in our task list above, contact us anyway. It is rare that we are unable to help, if we simply cannot do it we will do our best to find someone who can or try to work out another arrangement with you.
Terms and conditions apply.